EUROPEAN TRAINING FONDATION (ETF). HEAD OF UNIT

I confirm that Macarena Ybarra has coached me from September 2013 until May 2014 on issues linked to leadership and people management (communication, negotiation, delegation, conflict management, etc.). She has been crucial for me improving my effectiveness, and thus a better functioning of my Unit. Macarena has been able to accompany me through this process, providing me valuable insights, tools, and opening new avenues for my development and what I need to achieve my goals and those of the institution.

I truly appreciate Macarena’s support in an important period of my professional life and value the tailor made inputs she has provided to me as well as her flexibility and availability.

Macarena is, since June 2014, accompanying my whole Unit in a team coaching exercise focusing on issues of team performance, communication and strategic and innovative thinking. She is bringing a complete new set of tools to the team and insights that are enormously supporting us in opening up to new ways of working and on the way we approach challenges, based on the conviction that things can be changed.

For all the above I truly thank Macarena for helping me to improve my work-life balance and my well being.